Workforce management is one of the most challenging tasks for many businesses, large or small. Nevertheless, it is actually one of the most critical elements of running a successful business. Without proper workforce management and time tracking, it would become very difficult for you to know what your employees are doing and whether they are completing the tasks assigned to them or not.
However, what you need to take care of is that there is a very thin line between micromanagement and time tracking. It would be in the best interest of your organization and your employees to deploy a time tracking system which still gives your employees freedom to do their jobs without supervisors hovering over them – a system that makes tracking projects and time in a much easier and faster manner.
Clock in and Clock Out Software – If you are looking Best Online Call Center Workforce Management Software, try ZIP clock software free for 30 days.
In busy business environments such as retail locations and busy restaurants, employees clocking in and out may cause lines of customers at the point of sale terminal during shift changes.
With Zip Clock, your employees can clock in and out from their workstations, from their mobile devices or from their mobile phones that use geo-location positioning in order to ensure they are onsite. This essentially streamlines operations within your business so that when your employees arrive they are ready to work without wasting their time.
Zip Clock – the Best Clock in and Clock out App for Call Center workforce Management
Are you looking for clock in software that could help you keep track of your employees when they are at multiple locations like catering jobs?
If so, Zip Clock’s mobile clock in and clock out app is perfect for your organization. The geo-location will help track the location of employees when they use a mobile device to clock in or out and you’d be assured that they are on their job site when they clock in and clock out.
Zip Clock makes it easy for your employees to clock in and clock out. Let’s have a look at these steps.
Step 1 – Clicking the ‘Clock In’ button to Clock In
When the ‘Clock in’ button is clicked, a box will pop up. You’ll need to ‘clock in’ in order to start your shift. As you hit the ‘clock in’ button, it’ll turn into a timer for your shift and will display the total hours worked. Additionally, a punch will appear on the calendar with the time you clocked in.
Step 2: Taking Breaks
There is an option for taking breaks. When it is time to take a break, all you need to do is click the ‘Start break’ button. You can confirm that you want to start your break by clicking the ‘start break’ button. As you hit the ‘start break’ button, it will convert into an ‘end break button’ with a timer showing how long you’ve been on break for. You’ll also notice that the shift timer pauses until you end your break.
Clicking the ‘end break; button will end your break. You’ll be required to confirm that you want to end your break and for that you’ll need to click the ‘end break’ button in the pop up box that appears. At the end of your shift, you’ll need to click the ‘Clock Out’ button in order to ‘Clock Out’.
Another striking feature of this incredibly intelligent software is that it gives you an option to add shift notes when clocking out by turning on the ‘allow addition of shift notes on Clock Out’ in Zip Clock Settings. You’ll be able to find these settings in the ‘manage account’ section in the Zip Clock app settings.
Don’t wait any longer. Download Zip Clock today and start managing your call center workforce in a much more efficient manner.