operations | 5 mins read

A Buyer's Guide for a Time Clock App

a buyers guide for a time clock app
Michelle Jaco

By Michelle Jaco


Using an employee time clock app can be incredibly beneficial. Not only can it save you money by cutting down on labor costs, but it can help your employees become more productive. However, much of the time keeping software out there does not come cheap, bringing to question, Is it worth the investment?

We all know that running a business is costly, and it would be beneficial to cut spending where possible.

Thankfully, there are plenty of inexpensive products available and some companies even offer a free employee time clock app.

After testing several time clock apps on the market, we've determined the must-have features that the best time tracking software must possess.

When shopping for a time clock, there are key features you should keep in mind.

Free Trial

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A free employee time clock app often comes with a free trial period, before purchasing the software. The application features are also typically an added bonus that is offered to customers for free.

Being able to test out the app before purchasing is crucial, as you want to confirm that the product is compaitible with your business needs.

Depending on the app you decide to go with, there might also be the option of a free demo. There's a difference between free demos and free trials. Demos are generally shorter and a sales representative presents how the software works in-person. In a sense, they demonstrate how to use it.

On the other hand, during a free trial, you generally get to explore how the software works first-hand. This is great because you can really see if it will work for you and if it has the necessary features that you need.

Online employee scheduling software that makes shift planning effortless.
Try it free for 14 days.

Pricing Options

When you own a business, money plays a giant part in just about everything you do. This is why it's important to look for apps or software that is within your budget, as well as deliver on your ROI.

Thankfully there are some amazing options that perform the same functions as the pricer brands on the market.

Often times you'll find that time and attendance software has a couple of different payment options. Some offer a recurring monthly payment that can be perfect for someone just testing the waters.

Other times, companies will offer a yearly payment plan that is paid once annually.

Helpful Hint -- If you've tested out software and found one you love, it's usually more cost-effective to pay a yearly price than to pay a monthly fee.

Customer Support

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Another thing you want to look for is a time clock system that offers outstanding customer support. Regardless of how familiar you are with the evolving technological advancements, wheter it be novice or advanced, it can still be a process trying to get acclimated to new technology. This is where customer and tech support can come in quite handy.

When you're just getting to learn your way around new software, you may have questions or concerns. Try to find a company who has an incredible customer support team so that you can get your questions answered and your concerns addressed. Determining if a company offers helpufl support can be found on product review sites.

You'll want a team that is patient, knowledgeable and understanding. It can also be important to find a software that has 24/7 chat services, so you can get help immediately without having to wait hours or even days for a response email.

Ease of Use

As previously mentioned, learning how to use a new software can be incredibly stressful. This is why you want to find an option that is easy to learn how to use.

Since your employees will be using it, it's important that it's easy for everyone on your team to know how to use.

Something you can do to make sure this happens is to hold a meeting once you've decided on which clock sysytem to go with. Then, you can teach your team how to use it and knowledgeable enough to address any questions your team may have.

Online employee scheduling software that makes shift planning effortless.
Try it free for 14 days.

Useful Functionality

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We know that it's important you have an app that has as many practical functions and features as possible.

You wouldn't want to pay X amount of dollars per month for an app that has a limited amount of features when you can be getting more bang for your buck.

It's important to look at not only the number of features but what exactly the software offers and how you'll actually benefit from it. This can come in the form of accurate time tracking, mobile punch in/out capabilities, or biometric data scanning when clocking in just to name a few features.

Improve Communication

Having clear communication in the workplace is one of the most important aspects a business should enforce. This includes productive communication between management and the rest of the team.

Whether it is a free employee time clock app or a paid subscription, finding time tracking software that has communication capabilities and allows for making switching shifts or adjusting schedules as needed is vital.

It makes last-minute changes a breeze and prevents missed shifts, which will contribute to the overall customer service experience, as your best staff will always be scheduled.

Final Thoughts

When you choose an app, make sure you are getting the best of both worlds.

Your selection should include a superior time clock system and keep you up to date on all of your time and attendance needs.

Whichever app or software you go with, we hope this article helps you keep track of what you should keep your eyes peeled for when shopping for a time clock.

Remember, you don't have to spend a ton of money to find the perfect app for you and your team. Good luck and happy shopping!

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