5 Common Business Process Management Challenges and How to Solve

The Top 5 Business Process Management Challenges & How to Solve

Failing to control business processes is more common than most think. It's not that executives implement inefficient processes, it's that they don't always update them to align with new goals. What worked 15 years ago doesn't always work today, particularly instead of automation trends and e-commerce. These are the once established restaurants that find themselves outperformed by the competition.

On the other hand, owners may work hard to continuously improve processes, but they run into frequent bottlenecks. A successful BPM discipline requires a thorough understanding of internal workflows, problem areas, and potential solutions. It also necessitates individuals who can assign roles to monitor revamped processes and any newly implemented software solutions. In short, good BPM depends on the following-

• Information that everyone across the supply chain can access and understand
  
• A centralized location to access process procedures and any related information
• Tools provided to those who run and manage processes
• Individuals held accountable for their unique roles in business processes
• An approach that facilitates innovation and process improvement, which aligns with evolving consumer/business needs

While each restaurant and small business is different, there are several common challenges that arise. Read ahead to learn about the top 5.

1. Business Process Management Challenges Risk Reduction

A BPM business should mitigate risks across the supply chain. With the right BPM software, restaurants gain full visibility into workflows. This is an opportunity to look for any inefficiencies or bottlenecks that impact morale and efficiency. It also helps owners optimize resource allocation and ensure employees have the proper tools at their disposal. Better process performance typically requires automation, replacing manual tasks to minimize errors. This provides more peace of mind but also ensures there are fewer problems in business processes.

The Price of Human Error:

• Human error is the number one reason for data breaches
  
• When HR teams use manual processes, it makes accurate real-time reporting virtually impossible
  
• The cost of human error for a company of 100,000 employees is 62.4 million per year
  
• When manually entering data in spreadsheets, the average error rate is between 18-40%
  

2. Business Process Management Challenges More Control

No matter how efficient business processes are, owners always want more control over their workflows. They need to know exactly who is doing what, which tasks are in progress, and whether deadlines are followed. It's one thing to take an employee's word for it, but it's another to have data that proves it. That's where management software comes in.

Owners gain more control because they have real-time visibility into processes in the form of a dashboard. Process automation tools also come with data visualizations and reporting features. This breaks down data sets and makes it easier to understand complex information. Armed with this data, owners can optimize decision-making and implement best practices.

3. Business Process Management Challenges Collaboration

Employees must work together to complete multiple business processes at once. In the digital transformation age, traditional communication mediums are not always the best option.
For example, posting an employee schedule on a billboard is less effective than using automated scheduling software. This is because employees and managers can communicate back and forth through the software to sort out bottlenecks. With good information systems, everyone has access to the relevant data they need to perform their jobs. This streamlines communication and improves relationships, which results in better company culture.

Collaboration and Software Solutions:

• 70% of employees claim digital tools improve collaboration efforts
  
• Digital workplaces and collaboration software increases productivity by 30%
  
• 83% of employees rely on technology systems for collaboration
  
• Fully operational communication systems assist in maintaining top talent by up to 450%
  

4. Business Process Management Challenges Flexibility

Implementing BPM requires knowing company objectives, needs, and customer demands. With good process reengineering software, it's simple to alter processes to align with new needs. Owners must invest in solutions that can adapt to new coding and business rules. Otherwise, there won't be a way to make continuous process improvements without purchasing new BPM software. BPM solutions provide the flexibility required so business processes are easily customizable.

5. Business Process Management Challenges Improved Productivity

A business process reengineering solution stores all business data that measures performance. Owners can compare performance data to expectations to identify any process improvement areas. This will help save time and resources, as well as increase profit margins.

With an effective BPM software system, it's easy to eliminate redundancies and bottlenecks. Tiny improvements over time will maximize efficiency and the restaurant's overall performance. Furthermore, more efficient processes also tend to make employees happier. Customers are satisfied with the improvement in services, which motivates them to come back. All of this generates a competitive advantage.

Productivity and Automated Tools: The average employee is only productive for 2 hours and 53 minutes per day. However, 92% of employees are more productive when they use automated software solutions to perform manual tasks. Furthermore, 53% of employees claim work-related mobile apps improve morale and increase efficiency.

Key Takeaways for Business Process Management Challenges

In conclusion, here are the top 5 business process management challenges -

• BPM software minimizes risks across the supply chain, which saves money and optimizes resource allocation.
• BPM software enables owners to gain more control over and visibility into their processes. It also facilitates collaboration because everyone has access to the proper tools and information.
• Business process management allows restaurants to remain flexible with evolving customer demands, internal objectives, and business needs.
• BPM improves productivity and performance because owners can easily identify any areas that need improvement. They can then make the changes required to maximize efficiency and enhance the quality of customer service.