Commonly asked questions
How does the 30-day free trial work?
Once you sign-up for Zip Clock, you immediately get access to all features for 30 days. If you have any questions, our super fast customer success team will be happy to give you a hand. Also, we don’t require a credit card to start the trial with our easy time clock app. You get to test out everything without any strings attached.
What happens at the end of the trial?
To continue to have access to your Zip Clock time clock account, you will be asked to enter your credit card information and select your subscription plan. Once that is done, your trial account for our task manager app will become your permanent account. If you decide not to continue at the end of your 30-days trial, your account will expire.
Do I have to sign a contract?
No. Zip Clock is a pay-as-you-go service. Your easy time clock subscription is month-to-month for as long as you’d like. You can even upgrade or downgrade your plan at anytime through the “Setting App->ManageAccount->Apps” tab in the application. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
Do you offer discounts to restaurant franchises or groups?
Yes we do. We are always open to talking with restaurant franchises and organizations that have multiple locations. Contact us and we can work out a plan that works best for everyone.
What form of payment do you accept?
We currently accept payment via credit card as well as ACH (automatic bank withdrawals), by request. You can select whether to be charged monthly or annually, and your credit card or bank will be charged accordingly at each period.
How will you bill me?
We offer both monthly and annual billing. You can pay by credit card online.
What if I add more employees? Will the price go up?
Yes. We want you to put the Zip Clock employee scheduling app in the hands of all your employees but in order to do that we do have a few price brackets based on the number of employees. This is great if you're seasonal because you can upgrade or downgrade at anytime.
Is there an additional charge for your iPhone or Android apps?
No. There are no hidden costs with Zip Clock. All your managers and employees can enjoy our time iPhone and Android apps for no additional cost. All they have to do is get the app from iTunes or Google Play.
David Markwell
Famous Dave's
Costa Mesa, CA
"Enforcing labor rules and evaluating employees adherence to the schedule before Zip Clock was a nightmare. Now I get the real-time employee performance data I need to manage my stores successfully. I can track employee time punches and then quickly publish payroll reports to import into my payroll processing service."
Justin Hardegree
Baylor University
Baylor, TX
"Zip Clock allows me as their supervisor to manage and track attendance. The mobile app gives me the ability to remotely track who is in the office, so I am never left wondering when or if employees are at work. I would recommend Zip Clock to anyone with a busy schedule who is in charge of supervising multiple employees."